Need second dial tone after dialing 9

farid-sardar · ‎07-30-2007

Hello, I am trying to configure CCM so when user picks up his phone and dials 9 he is provided with a second dial tone. Usually this is a feature provided by the local PBX but I wanted to know if I can do this on the CCM.

Rob Huffman · ‎07-30-2007

Hi Farid,

Check your 9@ Route Patterns for this setting;

Provide Outside Dial Tone

Check this check box to provide outside dial tone. To route the call in the network, leave the check box unchecked.

From this CCM 4.1.3 doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide_chapter09186a00803ed685.html#wp1023973

Hope this helps!

Rob