Phone goes straight to voicemail, doesn't ring destination

Unanswered Question
dgahm Mon, 07/30/2007 - 09:11

In my experience with 4.1(3) the call forwarding can become unsynchronized (usually with a connectivity outage between sub and pub).

Try setting the phone to forward (CFwdALL) to voice mail, then cancel it. You can do this from CCM admin or from the phone. This toggle has been the fix for us.

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