07-31-2007 03:10 AM - edited 03-14-2019 10:51 PM
Dear Experts,
I had Cisco 2821(CCME) and Panasonic TDA-200 connected by E1. Calls correctly processed, but CallerID is not transfering through E1.
My configs and debugs:
mos2821v#sh isdn status
Global ISDN Switchtype = primary-net5
ISDN Serial0/0/0:15 interface
dsl 0, interface ISDN Switchtype = primary-net5
Layer 1 Status:
ACTIVE
Layer 2 Status:
TEI = 0, Ces = 1, SAPI = 0, State = MULTIPLE_FRAME_ESTABLISHED
Layer 3 Status:
0 Active Layer 3 Call(s)
Active dsl 0 CCBs = 0
The Free Channel Mask: 0x801F7FFF
Number of L2 Discards = 0, L2 Session ID = 6
Total Allocated ISDN CCBs = 0
mos2821v#sh run int s0/0/0:15
Building configuration...
Current configuration : 242 bytes
!
interface Serial0/0/0:15
no ip address
encapsulation hdlc
isdn switch-type primary-net5
isdn incoming-voice voice
isdn guard-timer 2000
isdn map address .* plan isdn type unknown
isdn sending-complete
fair-queue
no cdp enable
end
debug of call Panasonic->Cisco:
3w6d: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x001A
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18396
Preferred, Channel 22
Called Party Number i = 0x80, '3219'
Plan:Unknown, Type:Unknown
4879650196255932416w12884901888d: ISDN Se0/0/0:15 SERROR: process_pri_simple: NO name in GTD
3w6d: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x801A
Channel ID i = 0xA98395
Exclusive, Channel 21
4879650196255932416w12884901888d: ISDN Se0/0/0:15 SERROR: process_pri_simple: NO name in GTD
3w6d: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x801A
Progress Ind i = 0x8188 - In-band info or appropriate now available
3w6d: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x001A
Cause i = 0x819F - Normal, unspecified
3w6d: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x801A
3w6d: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x001A
I don't understand how to resolve this problem.
You can see error in debug:
SERROR: process_pri_simple: NO name in GTD
may be it is the main reason.
I wish you help me, thanks in forward. I'm waiting. Do you need additional information?
07-31-2007 04:58 AM
Hello,
PBX is not sending calling number, there is nothing you can do about on the router, check why PBX is not sending calling number.
07-31-2007 05:32 AM
Sorry, here the correct debug:
w6d: ISDN Se0/0/0:15 Q931: RX <- SETUP pd = 8 callref = 0x0001
Bearer Capability i = 0x9090A3
Standard = CCITT
Transfer Capability = 3.1kHz Audio
Transfer Mode = Circuit
Transfer Rate = 64 kbit/s
Channel ID i = 0xA18396
Preferred, Channel 22
Facility i = 0x91AA068001008201008B0100A11A02014006042B0C0900800F53757261657620416C6578616E6472
Protocol Profile = Remote Operations Protocol
0xAA06800100820100
0x8B0100
0xA11A02014006042B0C0900800F53757261657620416C6578616E6472
Component = Invoke component, Unsupported operation
Calling Party Number i = 0x0080, '3131'
Plan:Unknown, Type:Unknown
Called Party Number
mos2821v# i = 0x80, '3219'
Plan:Unknown, Type:Unknown
3w6d: ISDN Se0/0/0:15 **ERROR**: process_facility_ie: Received unsupported Facility IE operation value 0
3w6d: ISDN Se0/0/0:15 Q931: TX -> CALL_PROC pd = 8 callref = 0x8001
Channel ID i = 0xA98395
Exclusive, Channel 21
3w6d: ISDN Se0/0/0:15 Q931: TX -> ALERTING pd = 8 callref = 0x8001
Progress Ind i = 0x8188 - In-band info or appropriate now available
mos2821v#
3w6d: ISDN Se0/0/0:15 Q931: RX <- DISCONNECT pd = 8 callref = 0x0001
Cause i = 0x8190 - Normal call clearing
3w6d: ISDN Se0/0/0:15 Q931: TX -> RELEASE pd = 8 callref = 0x8001
3w6d: ISDN Se0/0/0:15 Q931: RX <- RELEASE_COMP pd = 8 callref = 0x0001
You can see, that PBX sends only number but we can not see the name. and if i call from Cisco to PBX:
*in attachment*
And you can see that Cisco didn't send CallerID also. What is the problem?
07-31-2007 06:09 AM
Hello, it seems to me that PBX is using qsig signaling, configure that as switch-type and also configure:
voice service voip
qsig decode
07-31-2007 06:28 AM
Hm.
I had Cisco 2821 with Cisco IOS Software, 2800 Software (C2800NM-ADVIPSERVICESK9-M), Version 12.4(13b), RELEASE SOFTWARE (fc3)
And, Feature Navigator Tool points that there is no support of qsig supplementary servces in this model, there just 2801 of this series. Am I right?
I have no command "qsig decode" in "voice service voip".
I've changed signaling to primary-qsig, but it can't help.
Is there any way to resolve problem without upgrading software? And what software I need to use?
07-31-2007 07:25 AM
Hi,
You need either a recent 12(4)T or even better, 12.4(11)XJ4. All the router models do the same services as these are purely software.
If you can configure the PBX to not use qsig, that may help. The router can send calling name as ISDN IE if you configure "isdn outgoing display-ie", but it is not said the PBX will accept it.
08-01-2007 06:19 AM
When connecting to a PBX make router and PBX talk QSIG. I have found that that working very well, including name support.
Jan
08-01-2007 06:22 AM
Do you have Panasonic TDA-200? So, in my practice I realize it with Nortel, Avaya and LG PBX. But I have troubles with Panasonic. Can you post here config of interface and ISDN service of you Cisco device?
08-01-2007 06:48 AM
Be aware, there is even more than one variant (someone calls that version 2) of QSIG for encoded values. That is, ISO and ECMA. So you cannot say that all the QSIG installations are the same.
08-01-2007 06:52 AM
No I can not remember connecting to this specific model. But I remember that some time ago I had some problems connecting to a Siemens PBX using QSIG.
The issue is that on Cisco we configure for example: primary-net5 or primary-qsig. The people from the PBX world have much more options to configure an E1 PRI line.
To make work things well with this Siemens the Siemens people had to upgrade the firmware, apparently the QSIG from Cisco and Siemens was compatible enough to make calls but failed to pass the name. After the upgrade all worked fine.
I don't know if you talk with Panasonic, maybe they can tweak their configuration,
Jan
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