cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
526
Views
0
Helpful
1
Replies

cannot login to WCS with root/public

FRANK SCHADE
Level 1
Level 1

after a new installation of WCS 4.1.83 I cannot login to WCS using the default account root/public.

Is there another account or a way to reset it???

1 Accepted Solution

Accepted Solutions

ericgarnel
Level 7
Level 7

This is from the release notes:

the WCS Password

You can change the WCS application root user or FTP user password. This option provides a safeguard

if you lose the root password. An executable was added to the installer /bin directory (passwd.exe for

Windows and passwd.sh for Linux). Follow these steps to recover the passwords and regain access to

WCS.

Note If you are a Linux user, you must be the root user to run the command.

Step 1 Stop WCS.

Step 2 On a Windows operating system, change to the WCS bin folder. (Linux does not have a WCS bin folder.)

Step 3 Perform one of the following:

Enter passwd root-user to change the password on the root account for WCS (not the

root account for access to the operating system on which WCS is running). The newpassword is the root

login password you choose.

or

Enter passwd location-ftp-user to change the FTP user and password.

The newuser and newpassword are the FTP user and password you choose.

Step 4 The following options are available with these commands:

? -q ? to quiet the output

? -pause ? to pause before exiting

? -gui ? to switch to the graphical user interface

? -force ? to skip prompting for configuration

View solution in original post

1 Reply 1

ericgarnel
Level 7
Level 7

This is from the release notes:

the WCS Password

You can change the WCS application root user or FTP user password. This option provides a safeguard

if you lose the root password. An executable was added to the installer /bin directory (passwd.exe for

Windows and passwd.sh for Linux). Follow these steps to recover the passwords and regain access to

WCS.

Note If you are a Linux user, you must be the root user to run the command.

Step 1 Stop WCS.

Step 2 On a Windows operating system, change to the WCS bin folder. (Linux does not have a WCS bin folder.)

Step 3 Perform one of the following:

Enter passwd root-user to change the password on the root account for WCS (not the

root account for access to the operating system on which WCS is running). The newpassword is the root

login password you choose.

or

Enter passwd location-ftp-user to change the FTP user and password.

The newuser and newpassword are the FTP user and password you choose.

Step 4 The following options are available with these commands:

? -q ? to quiet the output

? -pause ? to pause before exiting

? -gui ? to switch to the graphical user interface

? -force ? to skip prompting for configuration

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Review Cisco Networking products for a $25 gift card