creating a Route Point with the same number of the extension

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Jul 31st, 2007
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when creating a CTI routing point with a number which already exists as extension, the CCM accept this. Is there a specific reason why it is possible to use the number twice ?



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Chris Deren Tue, 07/31/2007 - 08:19
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That creates a shared line appearance, there are compeling reason for having those. However if you are using IPCC you should not create shared line appearances.



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