Day/Night mode in CM5.0!?

Unanswered Question
Jul 31st, 2007

I would like to simulate the Day/Night mode in CM5.0 with Unity 4.0. How can I activate two difference greeting for Day mode and Night mode? Time scheduling is not allowed! Thanks.

I have this problem too.
0 votes
  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
gogasca Tue, 07/31/2007 - 21:28

What is the current call flow, in Unity you normally use Schedules at CallHandler|Subscriber level and in CCM Time of Day Routing, thats all you can do in CCM.

jonkwan Wed, 08/01/2007 - 00:59

In traditional PBX, I can program a night mode key to switch the greeting to night mode greeting. Any ideas?

Tim Smith Wed, 08/01/2007 - 23:26

What does your "Night mode" do?

Does it go to a voice mail box with an after hours message?

Does it forward calls to a hunt group so anyone left in the office can pick it up?

Theres not an easy 1 programmable key option for night switch, but you could probably accomplish the same effect with a CFwdALL to a hunt group or voice mail etc. You could use speed dials as the CFwdAll destination.

Cheers,

Tim

Tim Smith Wed, 08/01/2007 - 23:57

What does your "Night mode" do?

Does it go to a voice mail box with an after hours message?

Does it forward calls to a hunt group so anyone left in the office can pick it up?

Theres not an easy 1 programmable key option for night switch, but you could probably accomplish the same effect with a CFwdALL to a hunt group or voice mail etc. You could use speed dials as the CFwdAll destination.

Cheers,

Tim

jonkwan Thu, 08/02/2007 - 02:12

Hi Tim,

Actually I can CF to another mail box. Because I just want to activate the non-office hours greeting manually. But the side effect is two mail boxes will be created.

Jon

Actions

This Discussion