I Can't access to the WEB Phone Configuration

Unanswered Question
Aug 1st, 2007


After I use BAT for deleting some features in some phones,I can not access to the WEB Phone Configuration of this Changed Phones.

At the WEB appears the next error message :


The following error occurred while trying to retrieve the information for the requested phone.

selecting device: OK

Getting RIS for device: OK

Getting device properties: OK

authenticationStr [object Object]OK

keySizeList 2OK

certOperationList 1OK

upgradeFinishTime OK

LSCStatus 1OK

packetCaptureMode 0OK

packetCaptureDuration 60 DONE selecting device: OK

Getting hotelling info:

The current item or one of its properties is not valid. It may have been deleted since the page was last refreshed. (2)

Can anybody help us?. What's happening?

Thanks in advance.

I have this problem too.
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Anonymous (not verified) Tue, 08/07/2007 - 07:05

Modifying entries in the SQL TB ..IKEdevice_defaultprofile .. should solve the issue.

ditasn2000 Thu, 10/25/2007 - 20:22

Were you able to resolve? I have the exact same issue. Please let me know.



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