CCM 4.1(3) event logs

Unanswered Question
Aug 1st, 2007

Hi,

i got alot of error logs in CCM server.

Can anyone help me troubleshoot it? or what could this mean?

tia

Rob

Here's the event log:

note: every device/phone generates 2 error logs like below

=========================================

Error: kCtiLineOpenFailure - Unable to open the line

UNKNOWN_PARAMTYPE:CTI Connection Id: 1

Device Name: SEP00xxxxxxxxx

Directory Number: 2206

UNKNOWN_PARAMTYPE:Reason .: -1932787707

App ID: Cisco CTIManager

Cluster ID: StandAloneCluster

Node ID: x.x.x.x

Explanation: Application is unable to open the line

Recommended Action: Check if the device is in the control list..

=========================================

Error: DeviceTransientConnection - Transient connection attempt.

Connecting Port: 0

Device name [Optional].:

Device IP address.: x.x.x.x

Device type. [Optional]: 255

Reason Code [Optional].: 6

App ID: Cisco CallManager

Cluster ID: StandAloneCluster

Node ID: x.x.x.x

Explanation: A connection was established and immediately dropped before

completing registration. Incomplete registration may indicate a device is

rehoming in the middle of registration. The alarm could also indicate a

device misconfiguration, database error, or an illegal/unknown device trying

to attempt a connection.

Recommended Action: No action is required if this event was issued as a result

I have this problem too.
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hmulawan Mon, 12/03/2007 - 01:30

Hi,

I also got the same error log with you. I just reset the Pilot Point for Attendant Console.

I counter this problem when one of operator event she already login to Attendant Console the call can not go through her. When I see the log i show the same error message that you have.

Actually I still looking why this happen. Is there anybody know?

Thanks,

Hardy

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