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Cisco 877 show dsl interface

admin_2
Level 3
Level 3

Hi,

I have recently switched to a Cisco 877. I have an ADSL 4-mbit service. Things were working fine for about 6 weeks but now bandwidth is awfully low.

When I do show dsl int atm 0 it shows:

DS Channel1 DS Channel0 US Channel1 US Channel0

Speed (kbps): 0 384 0 510

Cells: 0 82130330 0 311580589

Reed-Solomon EC: 0 0 0 0

CRC Errors: 0 6 0 0

Header Errors: 0 5 0 0

Interleave Delay: 0 0 0 0

Are these figures indicative of the speeds that I get? Are there any other commands to see my ADSL speeds?

Thanks

8 Replies 8

paolo bevilacqua
Hall of Fame
Hall of Fame

Hi,

please include the full output of the command let's check wich firmware you have. You may need to upgrade ADSL FW:

ftp://ftp.cisco.com/public/access/800

Hope this helps, please rate post if it does!

Thanks for the swift reply. Here is the output:

cisco-sg#show dsl int atm0

ATM0

Alcatel 20190 chipset information

ATU-R (DS) ATU-C (US)

Modem Status: Showtime (DMTDSL_SHOWTIME)

DSL Mode: ITU G.992.5 (ADSL2+) Annex A

ITU STD NUM: 0x02 0x2

Chip Vendor ID: 'STMI' 'GSPN'

Chip Vendor Specific: 0x0000 0x0010

Chip Vendor Country: 0x0F 0xFF

Modem Vendor ID: 'CSCO' 'GSPN'

Modem Vendor Specific: 0x0000 0x1000

Modem Vendor Country: 0xB5 0xFF

Serial Number Near: FHK101150RJ

Serial Number Far:

Modem Version Near: 12.4(4)T1

Modem Version Far:

Capacity Used: 2% 100%

Noise Margin: 30.0 dB 22.5 dB

Output Power: 8.5 dBm 10.0 dBm

Attenuation: 18.0 dB 7.0 dB

Defect Status: None None

Last Fail Code: None

Watchdog Counter: 0xA2

Watchdog Resets: 0

Selftest Result: 0x00

Subfunction: 0x00

Interrupts: 48760 (2 spurious)

PHY Access Err: 0

Activations: 9

LED Status: ON

LED On Time: 100

LED Off Time: 100

Init FW: embedded

Operation FW: embedded

FW Version: 2.527

DS Channel1 DS Channel0 US Channel1 US Channel0

Speed (kbps): 0 384 0 510

Cells: 0 8555021 0 21714474

Reed-Solomon EC: 0 0 0 0

CRC Errors: 0 0 0 0

Header Errors: 0 0 0 0

Interleave Delay: 0 0 0 0

LOM Monitoring : Enabled

LOM watch configured for 200 times

LOM appeared continuously for 0 times

DMT Bits Per Bin

000: 0 0 0 0 0 0 0 0 3 4 5 5 6 7 7 7

010: 7 8 8 7 7 8 8 7 7 7 7 7 6 5 5 4

020: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

030: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

040: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

050: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

060: 0 0 0 0 0 0 0 0 0 0 0 0 7 7 6 6

070: 7 7 6 6 0 0 6 0 7 7 0 6 6 7 2 6

080: 6 7 6 0 0 0 0 0 0 0 0 0 0 0 0 0

090: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0A0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0A0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0B0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0D0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0E0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

0F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

100: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

110: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

120: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

130: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

140: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

150: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

160: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

170: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

180: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

190: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1A0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1B0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1C0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1D0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1E0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

1F0: 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Not applicable

Log file of training sequence:

AMR-2.5.27.

subfunction: 0

***********************************************

Previous activations : Errormsgs (assert/rapi) :

Previous activations : End of Errormsgs

Previous activations : Counters of unexpected (but not dramatic) events

pvoUnexpectedCtrAssertModemObjectNotNull : 0

pvoUnexpectedCtrAssertModemObjectNotNull1 : 0

pvoUnexpectedCtrAssertModemObjectNotNull2 : 0

pvoUnexpectedCtrAssertModemObjectNotNull3 : 0

pvoUnexpectedCtrAssertModemObjectNotNull4 : 0

pvoUnexpectedCtrTC_DeinterleaverFIFO_Error : 0

pvoUnexpectedCtrStopRunTimUnitTimerOnClose : 0

pvoUnexpectedCtrRT_Trap : 0

WARNING: instabilityCtrHW_Event[DEMAP_ORUN] = 0

WARNING: instabilityCtrHW_Event[PILOT_ERASE] = 0

WARNING: instabilityCtrHW_Event[RX_DSTU_ORUN] = 0

WARNING: instabilityCtrHW_Event[PROG_ERR_RX] = 0

WARNING: instabilityCtrHW_Event[TX_DSTU_ORUN] = 0

WARNING: instabilityCtrHW_Event[PROG_ERR_TX] = 0

WARNING: instabilityCtrHW_Event[MAP_ORUN] = 0

WARNING: instabilityCtrHW_Event[VITERBI_ODD] = 0

WARNING: instabilityCtrHW_Event[TX_BIQUADS_6] = 0

WARNING: instabilityCtrHW_Event[RX_BIQUADS_3] = 0

WARNING: instabilityCtrHW_Event[PIL_OVFL] = 0

WARNING: instabilityCtrHW_Event[DPLL_OVFL] = 0

WARNING: instabilityCtrHW_Event[FFT_OVFL] = 0

WARNING: instabilityCtrHW_Event[IFFT_OVFL] = 0

WARNING: instabilityCtrHW_Event[EC_FIR_BIQUADS] = 0

numSeconds : 0

rxClippingCounter : 0

txClippingCounter : 0

Previous activations : End of counters

gCtrWorkaroundECI16_Open = 0

adslOpenM3: opmodes=e83

AFE_C184_getReduceRate: reduceRate = 0

reg[0]= e00

reg[1]= 39

reg[2]= 670

reg[3]= 60f

reg[4]= d7

reg[5]= a

reg[6]= 236

reg[7]= c7b

reg[8]= c1

reg[9]= 0

reg[10]= 7a

reg[11]= 0

reg[12]= 500

reg[13]= 40

reg[14]= 0

reg[15]= 0

ExternalAfeId: voltageTestPins= 0.163537

Internal AFE version (from C184) : 2

External AFE version (from C184) : 20

C196_GPIO_7210 : 0

BOM 3_0

staticConf->frontEndIdentifcation = 0x140594

Setting DT permission for mode 0x00000000

Setting DT permission for mode 0x00000001

Setting DT permission for mode 0x00000007

Setting DT permission for mode 0x00000009

Setting DT permission for mode 0x0000000a

Setting DT permission for mode 0x0000000b

Final Operation Modes after overlay detection = 0x00000e83

fInteropManagerStorePwrTone

AME:Detector::stopDetection

PeerModemDetector::stopTranceiver

PeerModemDetector::stopTranceiver

PeerModemDetector::stopTranceiver

PeerModemDetector::stopTranceiver

Function outOfReset

Configure Receive Channel

Configure Transmit Channel

Time:0:0:1 Sachem Access : reset

-----------------------

ProgramUtopiaParameters

-----------------------

Tx Utopia interface mode: Utopia 1

Rx Utopia interface mode: Utopia 1

TxUtopiaPhyAddress0: 30

TxUtopiaPhyAddress1: 30

RxUtopiaPhyAddress0: 30

RxUtopiaPhyAddress1: 30

---------------------------

ProgramUtopiaParameters End

---------------------------

WARNING: AFE_C184_getReduceRate: reduceRate forced to 0

C184reg0: a00 written to CtrlIf (readback = a00)

C184reg1: 39 written to CtrlIf (readback = 39)

C184reg2: 640 written to CtrlIf (readback = 640)

C184reg3: 60f written to CtrlIf (readback = 60f)

C184reg4: d7 written to CtrlIf (readback = d7)

C184reg10: 0 written to CtrlIf (readback = 2)

C184reg12: 500 written to CtrlIf (readback = 500)

C184reg12: 400 written to CtrlIf (readback = 400)

C184reg13: 0 written to CtrlIf (readback = 0)

C184reg15: 0 written to CtrlIf (readback = 0)

C184reg11: 0 written to CtrlIf (readback = 0)

C184reg11: 80 written to CtrlIf (readback = 40)

C184reg5: 2ff written to CtrlIf (readback = 5ff)

C184reg11: 40 written to CtrlIf (readback = 40)

***** Zbal1 activated *****

ChipId = c196

ChipVersion = 2

ModemVersion = 102

Not applicable

Hi, please upgrade ADSL FW per link above. if doesn't helps you will need to ask telco to overhaul the line. Confirm with ISP that contracted speed is not so low as 384 kbps !

Hi, You were right on the money. My speed should have read DS 4096 US 766, which is the service we have purchased.

Although the show dsl command output specificfically reads "Speed", I had read on this forum several different interpretations of what they meant. I hope interpreting the output of this command could be documented clearly for all who may be troubleshooting such problems.

Not sure to understand. Has the FW been upgraded? does it show the correct speed now ?

I did not update the FW. Problem was at Telco end. My speeds are back to normal after they fixed things on their end.

cisco-sg#show dsl int at0

ATM0

Alcatel 20190 chipset information

ATU-R (DS) ATU-C (US)

Modem Status: Showtime (DMTDSL_SHOWTIME)

DSL Mode: ITU G.992.5 (ADSL2+) Annex A

ITU STD NUM: 0x02 0x2

Chip Vendor ID: 'STMI' 'GSPN'

Chip Vendor Specific: 0x0000 0x0010

Chip Vendor Country: 0x0F 0xFF

Modem Vendor ID: 'CSCO' 'GSPN'

Modem Vendor Specific: 0x0000 0x1000

Modem Vendor Country: 0xB5 0xFF

Serial Number Near: FHK101150RJ

Serial Number Far:

Modem Version Near: 12.4(4)T1

Modem Version Far:

Capacity Used: 20% 100%

Noise Margin: 31.5 dB 14.5 dB

Output Power: 18.0 dBm 10.5 dBm

Attenuation: 18.0 dB 7.0 dB

Defect Status: None None

Last Fail Code: None

Watchdog Counter: 0x53

Watchdog Resets: 0

Selftest Result: 0x00

Subfunction: 0x00

Interrupts: 54354 (2 spurious)

PHY Access Err: 0

Activations: 10

LED Status: ON

LED On Time: 100

LED Off Time: 100

Init FW: embedded

Operation FW: embedded

FW Version: 2.527

DS Channel1 DS Channel0 US Channel1 US Channel0

Speed (kbps): 0 4096 0 766

Cells: 0 51747762 0 443798987

Reed-Solomon EC: 0 0 0 0

CRC Errors: 0 0 0 0

Header Errors: 0 0 0 0

Interleave Delay: 0 0 0 0

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