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c3750 crash - stack decode

kurtdeneef
Level 1
Level 1

Hi,

Our switch crashed with followin in the crash file:

***************************************************

******* Information of Last System Crash **********

***************************************************

Using flash:/crashinfo/crashinfo_2.

Cisco IOS Software, C3750 Software (C3750-IPSERVICES-M), Version 12.2(25)SEC, RELEASE SOFTWARE (fc2)

Copyright (c) 1986-2005 by Cisco Systems, Inc.

Compiled Thu 14-Jul-05 21:33 by antonino

Debug Exception (Could be NULL pointer dereference) Exception (0x2000)!

SRR0 = 0x004D9094 SRR1 = 0x00029210 SRR2 = 0x004D7A0C SRR3 = 0x00021000

ESR = 0x00000000 DEAR = 0x00000000 TSR = 0x8C000000 DBSR = 0x10000000

CPU Register Context:

Vector = 0x00002000 PC = 0x0079DF1C MSR = 0x00029210 CR = 0x30000005

LR = 0x0079DE44 CTR = 0x00000000 XER = 0xC0000010

R0 = 0x00000000 R1 = 0x02991070 R2 = 0x00000000 R3 = 0x00000000

R4 = 0xFFFFFFFE R5 = 0x00000000 R6 = 0x02991048 R7 = 0x00000000

R8 = 0x00029210 R9 = 0x015E0000 R10 = 0x018F9770 R11 = 0x00000000

R12 = 0xA0000000 R13 = 0x00010000 R14 = 0x004E61C8 R15 = 0x00000000

R16 = 0x00000000 R17 = 0x00000000 R18 = 0x00000000 R19 = 0x00000000

R20 = 0x00000000 R21 = 0x00000000 R22 = 0x00000000 R23 = 0x00000000

R24 = 0x00000001 R25 = 0x00000003 R26 = 0x004B1834 R27 = 0x00000000

R28 = 0x073FF9FC R29 = 0x000008C8 R30 = 0x00000000 R31 = 0x0000000F

Stack trace:

PC = 0x0079DF1C, SP = 0x02991070

Frame 00: SP = 0x02991080 PC = 0x0079DE1C

Frame 01: SP = 0x02991088 PC = 0x004E1B28

Frame 02: SP = 0x029910C0 PC = 0x004E5FCC

Frame 03: SP = 0x029910E0 PC = 0x004E627C

Frame 04: SP = 0x029910E8 PC = 0x0079FC48

Frame 05: SP = 0x00000000 PC = 0x00799E8C

Here is the stack output:

Minimum process stacks:

Free/Size Name

5048/6000 hulc_flash init

5768/6000 CDP BLOB

8536/9000 IP Background

5464/6000 MDFS LC IPC Init Process

5720/6000 MDFS Reload

5712/6000 stp_change_tree_type

10400/12000 master cfg mgr init process

5728/6000 vqpc_shim_create_addr_tbl

5712/6000 SPAN Subsystem

5712/6000 bulk config process

4912/6000 hpm bulk_vlan_state process

11336/12000 Router Init

8320/12000 Init

8760/9000 cdp init process

5560/6000 RADIUS INITCONFIG

5248/6000 HUDLD fiber table process

5704/6000 Hulc Backup Interface Process

2600/3000 Rom Random Update Process

35208/36000 TCP Command

9208/12000 Virtual Exec

Interrupt level stacks:

Level Called Unused/Size Name

4 101791920 8096/9000 NETWORK INTERFACE CHIP

5 0 9000/9000 SUPERVISOR EXCEPTIONS

6 16034 8936/9000 NS16550 VECTOR

stackdecoder does not giving me anything usefull.Unknown error cause or something.

Can anyone help?

Thanks

Kurt

3 Replies 3

glen.grant
VIP Alumni
VIP Alumni

Running it thru the output interpreter it gives me the following , you will have to check thru these to see if any apply to your case.

CSCsd52341

CSCeg51102

CSCsd69967

CSCse35671

CSCsi83277

CSCsc01706

CSCse03739

CSCeh29781

CSCef58927

CSCsi81401

CSCsa72400

CSCsh64567

hi Glenn,

Thanks for your feedback.

Seems that none of these bugs are related to our problem.

:(

Kurt

Kurt, how did you come out with this? I have the same issue.

Thanks,

Kevin Moline

kevin.moline@fiserv.com

Review Cisco Networking products for a $25 gift card