kuldeep.kaur Wed, 08/08/2007 - 02:57
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Hi Majdi,

The link you have provided ask for cco account. I have a cco account and I can download all the softwares. When I click the link it ask for username and password. When I provide my cco username and account it keeps rejecting it. Not sure why ?


jchorlton Wed, 08/08/2007 - 04:07
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Change "partner" to "customer" in the URL and try again. That usually works for me.

Rob Huffman Wed, 08/08/2007 - 04:34
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Hi Kuldeep,

I have trouble with some of these links as well even though my username and password has been registered for quite awhile :) Just enter your username and password the 1st time and then enter your password a 2nd and 3rd time to get to the "We apologize" page;

We Apologize

The page you are trying to access requires a Cisco.com user name and password.

You have reached this page for one of the following reasons:

Click the **login** (as shown below)link and up pops the document Majdi kindly sent.

You have entered an invalid user name/password combination. If you feel this is an error, please try to **login** again.

You have forgotten your password.

Very weird....

Hope this helps!



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