Busy signal when all the agents are online

Unanswered Question
Aug 3rd, 2007
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Hello call,

I have a weird issue with the IPCC 4.5. When all the agents are inline, the first caller gets the waiting voice message, but the other callers get a busy signal.. Anybody has an idea where this is coming from ?


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Gergely Szabo Fri, 08/03/2007 - 01:09
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How many CTI ports do you have configured for the port/media group for that particular IPCC application?

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