How to find the trunk info within CDR?

calvinzhao · ‎08-03-2007

I'm a newbie here and here comes my first quiz:

It's easy to locate this within Avaya CDR (i.e. incoming TAC and outgoing TAC), but I wonder how to find these in Cisco's CDR files.

Also, how to determine a call's direction? I mean inbound or outbound. I know this could be performed by the 'Condition Code' within Avaya stuffs, but what about Cisco?

Many thanks!

Report Inappropriate Content · ‎08-03-2007

In the Call Manager CallDetailRecord database table, "origDeviceName" or "destDeviceName" will have the trunk name depending on the direction.

calvinzhao · ‎08-03-2007

In a CDR example file, I found these 2 fields contains something like "SEP000BDBD68AFD" or "172.16.1.35

", so how can I get the trunk name?

Thanks again!

hmallah2007 · ‎10-08-2013

In general, in the CDR file, which field (or conmbination of fields) that can indicate if the call is inbound or outbound?

Thank you for your help.