Tracking System inconsistency

Unanswered Question
Aug 6th, 2007


A few weeks ago I did passed the old DESGN 640-861 exam while it was still available.

On the new tracking system the CCDA certification shows as "expired" but the expiration date is in July 2010.

It also seems that since 1 Aug is not possible to open cases on the certification support website..

What do you think I should do ?

Best regards,

I have this problem too.
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ciscomoderator. Mon, 08/13/2007 - 11:25

Hello Alidavid,

This is true the Certification Support Website no longer offers the option to open a case. We are asking our candidates to contact the Certification Support Team via phone with Live Representative at 1-800-829- NETS(6387).

If you certification dates are incorrect please contact this time to resolve your inquiry.

- Cisco Moderator


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