Message recording full length

Unanswered Question
Aug 6th, 2007

Hello,

I created a new unity box bought 72 port lic's for it and enabled pooling so that I could share subscriber lic's. This all worked out fine.

What I didn't notice is the message recording full length and languages. I will need messages to be longer than the 30 seconds that it is at now. Can someone give me some insight of how to order part # ect. Also what is the approximate cost with this LIC.

My languages show 0 will this affect me at all.

Jason

I have this problem too.
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Ginger Dillon Mon, 08/13/2007 - 10:47

Hi Jason -

The 30 seconds sounds suspiciously like the default setting for a demo license ... not that I am saying that is what has happened. Would you post your license view from the Unity server here? You should also have multiple license files in your c:\commserver\licenses folder (default path) in addition to the demo one CiscoUnity40.lic., each one matching to your server's MAC address.

Ginger

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