Unity Speech Enabled Auto-Attendant Early Field Trial (EFT)

lvernum · ‎08-06-2007

The Unity team is currently accepting applications for a new Speech Enabled Auto-Attendant Early Field Trial (EFT), which is scheduled to begin in early fall. This feature allows callers who access the auto-attendant to speak the name of the person they want to be transferred to. The Speech Enabled Auto-Attendant has superior accuracy in recognizing spoken names, as it uses advanced logic to present the most logical choice, and has a tuning process that continually improves the accuracy of name recognition.

Customers wishing to participate in this test must have Unity 4.1 or higher, and Call Manager 4.0 or higher.

If you or your customer are interested in participating in the test, or if you would like more information about the features covered in this EFT release or the Unity EFT program in general, please contact Laura Vernum (lvernum@cisco.com).

Sincerely,

Laura Vernum

EFT Coordinator

Cisco Systems

206 256-3012

lvernum@cisco.com

tahequivoice · ‎08-07-2007

Does Unity Connection 1.2 qualify as well, or just Unity?

lvernum · ‎08-07-2007

Only Unity, at this point.

lvernum · ‎08-28-2007

Please note that Call Manager 5.0 or higher is now required for participation in this EFT.