I have a customer running code 22.214.171.124 with both Symbol and Intermec devices as clients. At random times during the day all of the Intermec clients will lose their association to the WLAN at one time. The other clients on other WLAN's are not affected as far as we can tell. So far the only way the customer can bring them back online and associating is to remove the WLAN from the controller and add the WLAN back in.
The logs on the controller show only one client that is disassociating after reaching the max-retry count. But it seems that all of the clients on that WLAN are dropping when that one client's max-retry count is reached. I've thought of taking that one client off the network to see if that stops the issue, but that just doesn't seem to make sense to me. Shouldn't the AP just disassociate with that one client and not the entire WLAN?
Has anyone seen this before?