CSAdmin do not stop

Unanswered Question
Aug 7th, 2007
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Hi, I have a problem...

I'm trying to upgrade my ACS from 4.1.3.12 to 4.1.3.12.2, but the CSAdmin service do not stop.

Is there any bug in this version (4.1.3.12)?


Plataform: ACS Appliance 1111


Help me!

Cristiano

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Jagdeep Gambhir Tue, 08/07/2007 - 06:30
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Hi,

How you are trying to upgrade it ? There is no need to stop csadmin in acs appliance.



Regards,

~JG

CSCO10729468 Tue, 08/07/2007 - 06:39
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Hello JG... Thanks for your quick reply!

I'm trying to upgrade through serial connection, using the commands:

- download

The download is performing. Ok!

After that I insert the command:

- upgrade

So the proccess try to stop all services before begin the upgrade, but the CSAdmin service don't stop.

The following error is displayed:

!!! Failed to stop CSAdmin !!!


Any idea?

Cristiano

Jagdeep Gambhir Tue, 08/07/2007 - 06:53
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Hi,

Make sure CSA is disabled before you try to upgrade. Also did you try to upgrade via GUI ?



Regards

CSCO10729468 Tue, 08/07/2007 - 13:52
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Hi JG...

Unhappyly I did not get success in my attempts.

The solution was to remove the 4.1.3.12 and to install the 4.1.2.12 version...

Now my ACS's are ok...


Thanks for your attention!

Cristiano

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