Problem with 7914 and transfer-mode

Answered Question
Aug 8th, 2007

Hi all!

Well, I have a 7961 phone with the 7914 expansion. I have configured an ephone-dn with "transfer-mode consult", and I have assigned it a button of the 7961.

If I transfer a call with entering the complete number in the 7961?s keyboard, it works ok (prior to transfer the call I can consult), but if I use the 7914 the transfer is done in blind mode... Can this behavior be changed?

Thank you!!

This is the configration (look at ephone-dn 14)

ephone-dn 1 dual-line

number 1000

pickup-group 7000

ephone-dn 2 dual-line

number 1001

pickup-group 7000

label XXXXX

description 1001

ephone-dn 3 dual-line

number 1002

pickup-group 7000

label XXXXX

description 1002

ephone-dn 4 dual-line

number 1003

pickup-group 7000

label XXXXX

description 1003

ephone-dn 5

number 1004

pickup-group 7000

label XXXXX

description 1004

ephone-dn 6 dual-line

number 1005

pickup-group 7000

label XXXXX

description 1005

ephone-dn 7 dual-line

number 1006

pickup-group 7000

label XXXXXX

description 1006

ephone-dn 8 dual-line

number 1007

pickup-group 7000

label XXXXXX

description 1007

ephone-dn 9 dual-line

number 1008

pickup-group 7000

label XXXXXX

description 1008

ephone-dn 10 dual-line

number 1009

pickup-group 7000

label XXXXXXX

description 1009

call-forward night-service 3030

transfer-mode consult

night-service bell

ephone-dn 11

number 1010

pickup-group 7000

label XXXXXX

description 1010

ephone-dn 12

number 1011

pickup-group 7000

label XXXXXX

call-forward night-service 4001

night-service bell

ephone-dn 13

number 1012

pickup-group 7000

label BIC Principal

call-forward night-service 4001

night-service bell

ephone-dn 14 dual-line

number 1013

pickup-group 7000

label XXXXX

transfer-mode consult

ephone-dn 15

number 1014

pickup-group 7000

label XXXXXX

call-forward night-service 4001

night-service bell

ephone 11

device-security-mode none

mac-address 001B.5452.9200

type 7961 addon 1 7914

button 1:11 2:12 3:13 4:14

button 5:15 7m2 8m3 9m4

button 10m5 11m6 12m7 13m8

button 14m9 15m10 16m1

I have this problem too.
0 votes
Correct Answer by mark_gardner about 9 years 3 months ago

Try entering

transfer-system full-consult dss

under telephony-services

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Correct Answer
mark_gardner Thu, 08/09/2007 - 01:05

Try entering

transfer-system full-consult dss

under telephony-services

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