Attendant Console and duplicate DN

Unanswered Question
Aug 9th, 2007
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hello

I'm using CM 5.1 for 2 locations, DN are on 4 digits in separate Partitions. I'm using AC on 1 location and unfortunately I have some DN that overlaps on the 2 sites (for instance DN 2000 exists in the 2 partitions) so when DN 2000 calls the pilot point , the AC performs a search in the Corporate Directory and doesn't display the name of the good user. Is there a way to solve this issue ?

thanks

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