No Web Access for Guest Users

Answered Question
Aug 9th, 2007
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Hello;


I have the following setup WLC 4402 version 4.0.217.0, 1010 Access points, Each access point's switch port is configured as a trunk along with the WLC's port. My WLAN for internal users works like a charm. MY WLAN for guest is not able to browse the web. I'm using Web Auth Internal with guest username and password.


Any help greatly appreciated.


Thank You

Correct Answer by liamcairns about 9 years 9 months ago

It very likely be the ACL if it is configured wrongly. Try deleting it. Here is a link to the deployment guide for guest access using Lan controllers.

http://www.cisco.com/en/US/docs/wireless/technology/guest_access/technical/reference/4.1/GAccess_41.html

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liamcairns Fri, 08/10/2007 - 04:02
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Have you got the Wireless guest users on a seperate VLAN?

Have you checked the firewall logs?

sean-boston Fri, 08/10/2007 - 04:46
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Yes, I have the guest users on a seperate VLAN. I'm not even getting to the firewall. URLs are getting resolved by internal DNS servers so that part is working. I also have as part of the Internal WebAuth a redirect after login which is our company's website which is not working.

liamcairns Fri, 08/10/2007 - 05:00
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Ok just to be sure what you have done.

Have you created a guest ssid?

under the guest SSID have you selected the correct interface name?

under security policies have you eabled web policy and authentication?


Let me know how you get on with these and I'll try and get back with some other things to try.


Liam

sean-boston Fri, 08/10/2007 - 05:19
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I have a guest ssid. I'm broadcasting that ssid.

I've selected the correct interface name. I enabled web policy and authentication. I'm also using ACLs to keep them off my internal network. Could it be something with my ACL? I've followed the examples on CCO to setup my ACL.

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