I'm in the process of migrating from CallManager Express to CallManager 4.1(3). I'm having some questions base on the differences between CME and CCM.
1. In CCM, there's only one line assigned to a phone button; is this typical? In CME, there's a dual-line with one button assign to a line and the second button assigned to the same line with just different labeling. I used the 1 line and 1 speed dial button template in CCM. If set up like this, will these provide me with all feature, such as call waiting, call forwarding, hold, etc, on one line?
2. I have a lab that is using a crossover connection from one of the serial port on my router, serial0/2/0:23. The router is a 3825 with HM-HDV-1T1 24. This connection goes directly to the lab?s router which from there has a test call manager environment. There?s a voice translation pattern that takes care of this on the router when calls comes in with its DID. When I implement CCM, will I be able to use that voice translation on the router itself, or will I have to configure it on the CCM a route pattern, and if so, how?
3. And finally, I have users that are remote while in CME, they have user accounts created without associating to any particular devices. When a local DN is dialed, the call is set to forward to their remote site's number. I'm unable to figure out how to do this in CCM without associating user profile to a device.
Thank you all for your help.