User Tracker

Unanswered Question

I am creating a web driven database to house our location/network inventory. I am running CiscoWorks LMS2.6 on another server. I would like to build a web form to access user tracker info from the Ciscoworks server, similar to the user tracker tool, so users can access this information from the website instead of having to deploy the app to the desktop.

Is there a way to do this?

I have this problem too.
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Joe Clarke Fri, 08/10/2007 - 10:45

User Tracking is already a web-based application. You don't have to deploy anything on the client except a web browser to access User Tracking.

Joe Clarke Fri, 08/10/2007 - 11:37

They would have to have at least Help Desk access to User Tracking to be able to query it. If you want to extract the data from UT, you have two choices. One is to use the "ut -cli" command from the command line. This will output data in CSV format. The other is to use the cmexport tool to output data in XML format. Both will provide you all of the User Tracking data which you can then import into another application.

Joe Clarke Fri, 08/10/2007 - 11:59

You would have to make a remote connection to the server, and execute the command that way. However, I was thinking more along the lines of having a backend daemon script run on the CiscoWorks server, capture the UT data, then write that data out to a database that could be accessed by your other server.

Alternatively, the cmexport XML data can be accessed from remote using the CMExportServlet interface. That procedure is documented in the Campus Manager online help at http://server/help/CMcore/CmHelp/Dee_DevRefServletExport.html .

Joe Clarke Fri, 08/10/2007 - 12:24

The User Tracking Utilities' protocol is not published, nor is it supported to make calls from an app other than UTU to this servlet. The reason being is that we do not publish this protocol spec as it may change from release to release.

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