I have setup CCM 5.1 and Unity 5.0 for finding messages by using phone view as according to the doc on CCO. However, I am getting system cannot display msg on phone when pressing 5 to find a message on a Cisco IP phone after logging on to Unity. I have also gone into Verify Phone View Settings under UTIM and have noticed that the directory number has a negative # assocatied to the device:
DN=<-129415983> Name=<SEP001AA1E24320> IP=<188.8.131.52>
Is the normal? Should the DN be the actual phone #?
I also tried to Test Device under Verify Phone View Settings and status came back as:
Users -125218943 is verified as Authorized.
Any help would be appreciated.