This past weekend, our 7200 series router crashed hard twice. Even when we plugged a console cable in, we couldn't see anything. Rebooting solved the problem, but to do that, we had to have someone drive about two hours one way to do the rebooting.
I'm trying to figure out exactly what happened and then hopefully keep it from happening again... I did a show tech-support but I did not see any crashes listed for this past weekend (interestingly enough, it said there was one today even though we haven't experienced any downtime) and there don't appear to have been any crashinfo files created when this happened.
I'm not sure where else to look for causes... any suggestions? Any way to verify if this is a software problem or an issue with the router hardware itself?
I have attached the show tech-support output if anyone else wants to look and see if there is anything that you can deduce from it... the two crashes occured on 8/11 and 8/12. Thanks.