When a user compalins that the network is slow?
What are the things to do?
I was thinking along.
Check since when he has been experiencing this issue
Has he installed anything new
Check if there are any other users experiencing the same
If they are, go straight and check the switch
If they are not:
Check task manager on PC to see which processes are running
Check if there are any viruses
Close down some programs on PC
Check if NIC card lights are on
Check physical cabling on PC
Check port to which PC is connected
Check speed and duplex
What else can someone check? Even if I have monitoring tools, what else will I be looking for?
Please help. ?