CCNA certification tracking tool

Answered Question
Aug 14th, 2007

Hi Cisco and others,

I see there are a lot of conversations regarding the certification tracking tool. I passed my CCNA on the 30th of August at a Prometric testing centre in Sweden. It is now more than 10 business days since the exam and I cannot still create my web login. I enter my name and REG. ID and get the message:

"We could not find a user meeting the specified criteria. Please review the criteria and try again."

How do I resolve this? I have seen some other posts referring to a phone no., but I am in Sweden so which no. do I use?

I have this problem too.
0 votes
Correct Answer by guruprasadr about 9 years 5 months ago

HI,

Here is the Link for CISCO Certification Tracking System:

https://i7lp.integral7.com/durango/do/login?ownername=cisco&channel=cisco&basechannel=integral7

INFO: User Name(CISCO ID) and Password Details you should receive from CISCO via Mail.

For Further Assistance Refer link below for CISCO World Wide Contacts for Customer Support:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

PLEASE RATE if HELPS

Best Regards,

Guru Prasad R

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Correct Answer
guruprasadr Tue, 08/14/2007 - 06:43

HI,

Here is the Link for CISCO Certification Tracking System:

https://i7lp.integral7.com/durango/do/login?ownername=cisco&channel=cisco&basechannel=integral7

INFO: User Name(CISCO ID) and Password Details you should receive from CISCO via Mail.

For Further Assistance Refer link below for CISCO World Wide Contacts for Customer Support:

http://www.cisco.com/warp/public/687/Directory/DirTAC.shtml

PLEASE RATE if HELPS

Best Regards,

Guru Prasad R

tfertodd18 Mon, 08/20/2007 - 00:26

I tried to use my Reg. ID and name to obtain my Cert. tracking tool password, but my details were never excepted. I called Cisco on +1 408 902?5200 (International) and they immediately sent my password and I could log in.

So now to the next problem. I passed my CCNA on the 30th July at a Prometric test site. I still cannot see in the Cert. Track Tool any indication I have passed the test and am a certified CCNA. On the Prometric web site, I can see that I have passed the test. Who do I contact to get my CCNA recognised by CISCO? I have interviews for a new job and may be requested to provide CCNA proof. Any help would be great.

Thanks.

santos1097 Fri, 08/22/2014 - 22:43

Hi  CISCO and others ,

            I gave my CCNA exam on 12th jun 2013  , Still , I did't receive my CCNA certificate . But according to ruls  after exam we can get our certificate with in 60 days ,, But already my 70 days is over . How can I get my certificate ? PLZ make some solution. 

   My Details:

                        Candidate ID :           233694228

                        Cisco ID ( CSCO ) :  CSCO12634263

                       Registration ID :         269964403

                       Testing Site :              52869

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