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Problem accessing admin url - Cisco Unity

harris.h
Level 1
Level 1

Hi all

We have moved the Eadmin and unity_unity accounts to another mailserver, we are now having trouble accessing the admin url, please see the attached.

any ideas

Regards

2 Replies 2

Ginger Dillon
VIP Alumni
VIP Alumni

Hi -

Check out this link to see if it applies - http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K45941144

The work-around is to restart the AvNotifier service. This can safely be done without impact to your users during the day, but will trigger an MWI resynch. Did you rerun the Message store config wizard after moving the Unity_servername account? Ginger

Thanks - was cure to problem