Issue with CCM 4.0 and phones/gateways un-registering

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Aug 14th, 2007
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Today I am having issues with my CCM sub and pub. All day phones have been unregistering from our sub to the pub and then back again. Now over the last few hrs one of our PRI gateways is doing the same thing.


Also it is now starting to effect our call center. THere is less agents logged in now due to off hrs but everytime their phone unreg the IPCC agent disconnects them.


THere is no lat on the lines. I can not seem to find the cause of this issue. CAn someone maybe point me in the right direction?


OS - 200.4.4a

SR 2000.4.4aSR7


CCM 4.1(3)sr5B


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joe.conger Wed, 08/15/2007 - 10:14
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Just had the same problem today. My DHCP server was disabled after I installed the 4.4 OS Release Train.

pklos Thu, 08/16/2007 - 00:22
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I have the same problem at one site. Phone are flapping from subscriber to publisher. Calls are often disconnected. I stopped CallManager service on subscriber and now it's stable, but I need to have cluster ;)


my CCM version: 4.2(3)sr2b, winOS 4-5aSR1


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regards,

Piotr Klos


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