Pix 506E - Users at hospital not able to connect

Unanswered Question
Aug 15th, 2007

We have a few users at a hospital who are unable to connect to our VPN. I do not admin the hospital. I called the admin and he said there was no reason they should not be able to connect. I have checked all the basics, these users have no issue connecting on other networks, from their home broadband connections and even from dial-up. What network setting on their side would prevent users from accessing a vpn?

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Jon Marshall Wed, 08/15/2007 - 08:54

Hi Brian

Is it all users at the hospital and are you talking about remote access vpn's.

If so it sounds like it could be an issue with them being behind a device that does PAT on the traffic.

You could enable Nat-traversal on your pix firewall and see if this helps.



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