Pix 506E - Users at hospital not able to connect

brianmccormack · ‎08-15-2007

We have a few users at a hospital who are unable to connect to our VPN. I do not admin the hospital. I called the admin and he said there was no reason they should not be able to connect. I have checked all the basics, these users have no issue connecting on other networks, from their home broadband connections and even from dial-up. What network setting on their side would prevent users from accessing a vpn?

Jon Marshall · ‎08-15-2007

Hi Brian

Is it all users at the hospital and are you talking about remote access vpn's.

If so it sounds like it could be an issue with them being behind a device that does PAT on the traffic.

You could enable Nat-traversal on your pix firewall and see if this helps.

Jon