08-15-2007 12:37 PM - edited 03-13-2019 04:22 PM
Here is a part of the log where the reboot happened.....any ideas what may have caused this or what I should look at. It happened at 16:11:09.
NOT 15:41:39.275220 DSP: mtStartTone- *** playing tone when audio path = NONE
WRN 15:41:39.587813 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventEndcall
WRN 15:41:39.589709 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventSetSpeakerModeOff
WRN 15:54:14.407575 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateSpeakerOffHook Event = EventSetSpeakerMode
ERR 16:00:00.000435 NTP: Mon Aug 13 15:00:00 2007
NOT 16:03:44.699036 DSP: mtStartTone- *** playing tone when audio path = NONE
WRN 16:03:45.039087 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventEndcall
WRN 16:03:45.041132 JVM: Thread-3|cip.mmgr.do:? - [MediaMgrSM]: Unhandled Event, State = StateOnHook Event = EventSetSpeakerModeOff
NOT 16:11:09.480146 DSP: mtStartTone- *** playing tone when audio path = NONE
WRN 16:11:09.778379 JVM: Thread-3|cip.sccp.ce:? - Read exception: java.net.SocketException: Connection timed out: Connection timed out
Close(d) Connection ...
ERR 16:11:09.788416 JVM: 4:11:09p|java.net.SocketException: Connection timed out: Connection timed out
at cip.io.SecureInputStream.socketRead([BII)I(Native Method)
at cip.io.SecureInputStream.read([BII)I(Unknown Source)
at java.io.BufferedInputStream.fill()V(Unknown Source)
at java.io.BufferedInputStream.read()I(Unknown Source)
at java.io.DataInputStream.readInt()I(Unknown Source)
at cip.io.i.readInt()I(Unknown Source)
at cip.sccp.ar.a()Lcip/sccp/bm;(Unknown Source)
at cip.sccp.ce.e()V(Unknown Source)
at cip.sys.j.run()V(Unknown Source)
at java.lang.Thread.startup(Z)V(Unknown Source)
WRN 16:11:27.746155 JVM: Thread-3|cip.sccp.ce:? - Read exception: java.net.SocketException: Connection timed out: Connection timed out
Close(d) Connection ...
ERR 16:11:27.756215 JVM: 4:11:27p|java.net.SocketException: Connection timed out: Connection timed out
at cip.io.SecureInputStream.socketRead([BII)I(Native Method)
at cip.io.SecureInputStream.read([BII)I(Unknown Source)
at java.io.BufferedInputStream.fill()V(Unknown Source)
at java.io.BufferedInputStream.read()I(Unknown Source)
at java.io.DataInputStream.readInt()I(Unknown Source)
at cip.io.i.readInt()I(Unknown Source)
at cip.sccp.ar.a()Lcip/sccp/bm;(Unknown Source)
at cip.sccp.ce.e()V(Unknown Source)
at cip.sys.j.run()V(Unknown Source)
at java.lang.Thread.startup(Z)V(Unknown Source)
NOT 16:11:29.263623 tftpClient: tftp request rcv'd from /usr/tmp/tftp, srcFile = SEP00164781D20B.cnf.xml, dstFile = /usr/cache/SEP00164781D20B.cnf.xml
NOT 16:11:29.266487 tftpClient: auth server - tftpList[0] = 10.10.4.10
NOT 16:11:29.267297 tftpClient: look up server - 0
WRN 16:11:29.271607 SECD: WARN:lookupCTL: ** no CTL, assume TFTP 10.10.4.10 NONSECURE
NOT 16:11:29.275622 tftpClient: secVal = 0xa
NOT 16:11:29.276398 tftpClient: 10.10.4.10 is a NONsecure server
NOT 16:11:29.277140 tftpClient: look up server - 1
WRN 16:11:29.279929 SECD: WARN:lookupCTL: ** no CTL, assume TFTP 10.3.213.250 NONSECURE
NOT 16:11:29.283134 tftpClient: secVal = 0xa
NOT 16:11:29.283977 tftpClient: 10.3.213.250 is a NONsecure server
NOT 16:11:29.284790 tftpClient: temp retval = SRVR_NONSECURE, keep looking
NOT 16:11:29.285502 tftpClient: temp retval = SRVR_NONSECURE, keep looking
NOT 16:11:29.286221 tftpClient: retval = 10
NOT 16:11:29.287001 tftpClient: Secure file requested
Thanks,
Mike
08-21-2007 03:37 AM
Hello,
What does the infrastructure look like? Do you have Cisco Switches? Are they POE or are you using power bricks or power injectors? What type of phones are the ones rebooting? Is it just 794X/6X or is it 7970's or all of them?
Also is this callmanager or callmanager express? It may just be a firmware issue but it could also be a power issue.
Thanks,
JG
Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: