VG200 - Port Adapter Disabled

snooter · ‎08-16-2007

I've got two VG200 gateways that are exactly the same. Same DSP's and everything. I upgraded the IOS on both.

The first one I did it came up just fine, recognized the DSP with no problem. (using the show diag)

The second, I can't get it to see the PVDM. Well, it see's it, but says it's disabled:

Slot 1:

High Density Voice Port adapter

Port adapter is disabled

Port adapter insertion time unknown

EEPROM contents at hardware discovery:

Hardware Revision : 1.1

Top Assy. Part Number : 800-03567-01

Board Revision : G0

Deviation Number : 0-0

Fab Version : 02

PCB Serial Number : JAD06000E5N

RMA Test History : 00

RMA Number : 0-0-0-0

RMA History : 00

EEPROM format version 4

EEPROM contents (hex):

0x00: 04 FF 40 00 CC 41 01 01 C0 46 03 20 00 0D EF 01

0x10: 42 47 30 80 00 00 00 00 02 02 C1 8B 4A 41 44 30

0x20: 36 33 36 30 45 35 4E 03 00 81 00 00 00 00 04 00

0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

HDV firmware: Compiled Thu 27-Dec-01 13:17 by miriyala

HDV memory size 524280 heap free 197225

Sorry for what is probably a stupid question, but how do I go about making this gateway enable or bring online this PVDM? When I do a show diag on it, it's just empty... ??

paolo bevilacqua · ‎08-16-2007

Hello, looks like an anomaly, can you reseat the PVDM or replace with the working one ?

snooter · ‎08-16-2007

hmm... reseated the PVDM and SIMM's. Still nothing.

I can't try out the other one as it usually has a ton of calls rolling.

Never seen one of these things die before! Although, I didn't start seeing troubles till I upgraded it. The IOS it was running was a 12.1 and there's probably no way of getting another copy of that is there?

snooter · ‎08-16-2007

Just realized something....

I upgraded to an IOS that the gateway doesn't meet the minimum memory requirements. The IOS still loaded though...would that be causing it probably?

paolo bevilacqua · ‎08-16-2007

Not sure. You should check the boot process with a console connection to see any error message in there.

snooter · ‎08-16-2007

Well, I got another IOS within the memory limits, didn't help. Only errors I see on the console startup are:

00:00:05: %HDV-1-NO_DAUGHTER_CARD: HDV in slot 1: no VIC card is inserted in the HDV.

00:00:05: %HDV-3-DISCOVER: HDV in slot 1: the HDV failed to initialize properly

paolo bevilacqua · ‎08-16-2007

Some hardware problem that the older IOS did not trigger. It happens sometime with when components have "marginal" electrical characteristics.

snooter · ‎08-16-2007

So, in other words it's probably bad hardware?