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Music on Hold

ricardorojas123
Level 1
Level 1

‎08-16-2007 05:32 PM - edited ‎03-13-2019 04:22 PM

Hi, I would like change the defaul music on hold of my Call Manager version 4.3, and I have a wav file and I would like to use it like music on hold. In which directory of my Call Manager, I must copy this file and which is the procedure for specific the use of this file than music on hold in the Call Manager???

please, help me

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Majdi Harb
Level 3
Level 3

‎08-16-2007 10:33 PM

Hi

Directory: C:\Program Files\Cisco\MOH\DropMOHAudioSourceFilesHere

follow these steps in order to configure MoH in CCM 4.3:

http://www.cisco.com/univercd/cc/td/doc/product/voice/c_callmg/4_2/sys_ad/4_2_3/ccmfeat/fsmoh.htm#wp1027611

hth

/majdi

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