08-16-2007 07:26 PM - edited 03-13-2019 04:22 PM
I have made each step to configure "EXTENTION MOBILITY" in the Call Manager 4.3 (Guide: Cisco Unified CallManager Features and Services Guide, Release 4.2(3) [Cisco Unified Communications Manager (CallManager)]), but my configuration in the CCM fall :(, when I try to accede to the service on the telephony IP and I ingress the username and the PIN configureds en el CALL MANAGER, and the display in the phone show "Authentication Unsucessfull", and the username and password are correct, I don't understand :(.
08-16-2007 10:45 PM
Hi
does it displays an error number with this error message?
i would recommend first to double check the username and PIN in CCM admin.
any way this doc may help u specify where is the problem:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml#p12
hth
/majdi
08-16-2007 11:25 PM
Hi,
Verify taht you check the box "enable Extension mobility" on the phone configuration.
Reset the phone and try again
If this is the solution rate the post
Thx
Remy
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