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Extension Mobility

ricardorojas123
Level 1
Level 1

I have made each step to configure "EXTENTION MOBILITY" in the Call Manager 4.3 (Guide: Cisco Unified CallManager Features and Services Guide, Release 4.2(3) [Cisco Unified Communications Manager (CallManager)]), but my configuration in the CCM fall :(, when I try to accede to the service on the telephony IP and I ingress the username and the PIN configureds en el CALL MANAGER, and the display in the phone show "Authentication Unsucessfull", and the username and password are correct, I don't understand :(.

2 Replies 2

Majdi Harb
Level 3
Level 3

Hi

does it displays an error number with this error message?

i would recommend first to double check the username and PIN in CCM admin.

any way this doc may help u specify where is the problem:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080093e72.shtml#p12

hth

/majdi

Hi,

Verify taht you check the box "enable Extension mobility" on the phone configuration.

Reset the phone and try again

If this is the solution rate the post

Thx

Remy

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