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Problems With Extension Mobility

ricardorojas123
Level 1
Level 1

I have made each step to configure "EXTENTION MOBILITY" in the Call Manager 4.3 (Guide: Cisco Unified CallManager Features and Services Guide, Release 4.2(3) [Cisco Unified Communications Manager (CallManager)]), but my configuration in the CCM fall :(, when I try to accede to the service on the telephony IP and I ingress the username and the PIN configureds en el CALL MANAGER, and the display in the phone show "Authentication Unsucessfull", and the username and password are correct, I don't understand :( ....

1 Reply 1

dinorubio
Level 1
Level 1

do you have the users associated with the device profile? (option extension mobility in the users option)