I have CCM 4.1(3).
One publisher and two subscribers( sub 'A' and Sub 'B').
1) Consider phone with ect XYZ is registered on Sub 'A'.
Here if we forward all calls to a specific number say PQR and then try to cancel it wither from phone itself or from CCM admin...i can see that there is no number in Forward All option under the directory as well as display of the phone is also clear.But if we call on ext XYZ call is still being forwarded to the old number PQR.
Need help to resolve the problem.