How to add more CTI ports in CRS 4.0

Unanswered Question

Hi everybody.

I have the following scenario CallManager 4.2 and CRS 4.0 with IPCC Express Premium 4.0, with version the CTI Ports are configured from CRS to CallManager.

I need to add 20 CTI ports more but the new Directory Numbers (DN) for these 20 CTI ports are not continue because our customer already used in his dial plan.

I do not want to change the CTI port DNs already configured but I need to add more CTI ports and I see just Starting Directory Number on the JTAPI Call Control Group Configuration.

See the attchament please

Help will be very apreciated.



I have this problem too.
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pklos Sat, 08/18/2007 - 08:06


One easy solution is to setup new JTAPI Call Control Group with new CTI ports, but AFAIR you can't use two groups in one application. So you can split apps between two groups.

Other solution (but I'm not sure if it's good solution) you can try to create manually CTI ports and assign them to jtapi_user. It worked with CRS 3.X.




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