cw lms2.6 reset casuser after reboot the server

n.steffen · ‎08-20-2007

hello

everytime when the server reboot wich lms is installed, following message occur, when the browser is opened: "the page cannot be displayed". afther we reset the casuser restart the cw deamon, the system running again. whats the problem?

many thanks for any answers

David Stanford · ‎08-20-2007

Were any of the service startup parameters changed for the LMS services?

Is the casuser modified in windows user setup?

n.steffen · ‎08-21-2007

hello davistan,

the startup services are:

CiscoWorks ANI database engine : Manual

CiscoWorks Daemon Manager : Automatic

CiscoWorks RME NG database engine : Manual

CiscoWorks Tomcat Servlet Engine : Manual

CiscoWorks VisiBroker Smart Agent : Manual

CiscoWorks Web Server : Manual

CWCS Cmf database engine : Manual

CWCS rsh/rcp service : Automatic

CWCS syslog service : Automatic

CWCS tftp service : Automatic

DFM dfmEpm database engine : Manual

DFM dfmInv database engine : Manual

DFM dfmFh database engine : Manual

IPM Aging Server : Automatic

IPM DB Server : Automatic

IPM Naming Server : Automatic

IPM PM Server : Automatic

IPM Stopper : Automatic

How are the parameters from the casuser windows setup?

many thanks

mbstrauss · ‎12-30-2007

I'm also constantly seeing this problem as well. Has this issue been resolved?

The parameters I have are the same as mentioned above.

Martin Ermel · ‎01-11-2008

after a reboot of the server it could take up to 20 min (and I have seen installations which needed > 20min) for all processes to come up and work correctly. It is dependent on the size of the LMS databases as well as your server hardware and other installed SW on the server (espacially AntiVirus programs).

so after a reboot you should wait at least 10 min before logging in. If it fails still wait (up to 20 min) before deciding that you have a problem.