Good morning. We have a new wireless network that consists of the Wireless Console Systeml, two 4402 controllers and 61 - 1131 AP's. It appears that when a user logs onto the wireless guest account and connects to a particular access point, a user who may be sitting right beside him, cannot log on. We have had no luck with troubleshooting this and would like to know if anyone has had the same issue or any thoughts on this. Thanks very much.
Are the two users logging in with the same credentials (username & password)? If so, and this is the desired behavior, you will need to configure the system to permit multiple simultaneous logins per user. I believe that a setting of zero permits an unlimited number of simultaneous logins under the same user name.