Error in Cisco Network Assistant 5.2

Answered Question
Aug 20th, 2007
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telnet_launch_helper.bat pops up everytime I try to right click and telnet. Any ideas?


John

Correct Answer by aborole about 9 years 7 months ago

It is directly in the userhome folder (no subfolder). Log does not show any error messages - mayeb you could try again and make it fail before getting the log to see if it makes any difference.

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aborole Mon, 08/20/2007 - 06:43
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does it give any error or is the telnet window launched as expected ?

kinderknechtj Mon, 08/20/2007 - 06:57
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No it does not just a windows box shows up saying it cannot find the file the only option is to click ok. No telnet window opens up.

aborole Mon, 08/20/2007 - 07:01
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What OS is the problem seen on ? It is possible that application is not able to create the required batch file in the user home directory.

aborole Mon, 08/20/2007 - 07:33
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In the user home dir for eg: C:\Documents and Settings\ - make sure application has read write permission to that folder.


If the operation still fails, it could be some other error - you could post the text from java console which can be opened by clicking F2 when the application window has focus.

Correct Answer
aborole Mon, 08/20/2007 - 07:55
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It is directly in the userhome folder (no subfolder). Log does not show any error messages - mayeb you could try again and make it fail before getting the log to see if it makes any difference.

aborole Mon, 08/20/2007 - 11:09
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Is it a common scenario that users do not have write permission to the user home directory ?

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