I have an interesting problem: a 3640 router is discovered and collected, showing up on the Layer 2 View. On the
Topology groups, either CM and RME it does not appear. I have already deleted
and rediscovered, by the way its a seed.
I tried also deleting and created by hand. Still the same. Tried also force it on the user group it should belong, but it never shows up.
CiscoWorks Common Services 3.0.5
Campus Manager 4.0.7
Device Fault Manager 2.0.7
Internetwork Performance Monitor 2.6.0
Resource Manager Essentials 4.0.5
Thanks for any help
I see two devices that are affected by a bug that is fixed in CM 4.0.9:
I'm not sure if either or these are your missing 3640, but in any event, you should upgrade to CM 4.0.9 as Campus will no longer process any changes for either of these two devices (as they have null DCR IDs). When you do upgrade, you will notice all links turn red on the map. This is another bug, CSCsk08540. The workaround for this bug is reinitializing the ANI database, but a fix is available by calling the TAC.
As for your grouping problem, what do you mean when you say that the app crashes on the INCLUDE pane? What symptoms do you see?