Display pre-defined caller info

Unanswered Question
Aug 20th, 2007
User Badges:

Hi,


I am trying to set up several hunt groups for inbound 800 numbers. I want each hunt group to display on the IP phones screen a specific name and phone number for the person receiving the call knows which number was called.


For example, a caller dials 1-800-555-1234. It hit the hunt group and the 5 phones in the group ring. The phone then displays on the screen the following:


Test 800 Number

18005551234


How do I set this up?


Thanks,

Scott

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
bwilmoth Fri, 08/24/2007 - 13:23
User Badges:
  • Silver, 250 points or more

You can try with transfomration mask

johutchins Sat, 08/25/2007 - 17:19
User Badges:

I would try creating a CTI RP to match the 800# and set the CFA to the Hunt Pilot number. I beleive CM sends the name of station that is forwarding a call from...

Actions

This Discussion