08-20-2007 08:09 PM
According to the manual, Ironport has a problem resolving some variations of Lotus Notes email addresses. It seems if the email address isn't specifically listed in the Name and Address Book, then the LDAP query will fail.
Is there anyway to workaround this issue? I just installed a new box and its has been nice to see alot of emails being rejected by the LDAP lookup, however some people have gotten used to using implied variations of email addresses like Firstname_Lastname . This format isn't listed in the NAB, but it should be accepted as valid email.
The only thing I can think of is to have the Notes people add aliases for each user, but I think they'll probably throw something at me!
Thanks,
Tony
08-20-2007 10:56 PM
Isn't the purpose of LDAP to confirm that the name does exist so it must be listed as an alias?
- Richard
08-23-2007 11:01 AM
Maybe I have a similar Notes LDAP problem here. I can browse the LDAP tree with e.g. Softerra's LDAP browser but deeper in the tree I get "Invalid DN Syntax". In the LDAP tree I get all mail addresses but not the aliases. Maybe it's a problem that the Notes server responds to the LDAP query with "/" als separator instead ",". Anywhere in the Notes configuration you can change this behaviour, but I haven't found a Notes specialist yet who can acknowledge this.
08-23-2007 01:28 PM
I have opened a support ticket with IBM/Lotus on this. they can reproduce the problem and as of about 2 days now haven't offered a solution. This also is a problem for me with cc addresses going out as heirarchical names. Some folks with Outlook respond to those cc names and they get parsed incorrectly.
Maybe I have a similar Notes LDAP problem here. I can browse the LDAP tree with e.g. Softerra's LDAP browser but deeper in the tree I get "Invalid DN Syntax". In the LDAP tree I get all mail addresses but not the aliases. Maybe it's a problem that the Notes server responds to the LDAP query with "/" als separator instead ",". Anywhere in the Notes configuration you can change this behaviour, but I haven't found a Notes specialist yet who can acknowledge this.
08-27-2007 08:57 AM
According to the manual, Ironport has a problem resolving some variations of Lotus Notes email addresses. It seems if the email address isn't specifically listed in the Name and Address Book, then the LDAP query will fail.
In the LDAP tree I get all mail addresses but not the aliases.
08-29-2007 02:00 PM
I got my problem solved! If you put whatever aliases including full hierarchical names (i.e. JoeSixpack/XYZ@XYZ.com) you want to see in Domino LDAP in the Short Name/UserID field of the person doc, then the Ironport LDAP "Accept Query" using (uid={a}) in the query string will resolve the name.
OTOH, my Barracuda will still not resolve hierarchical names, as it has a problem with the "/" character. I had been testing with that appliance, and stepping outside the box
Life is good until the next user call....Maybe I have a similar Notes LDAP problem here. I can browse the LDAP tree with e.g. Softerra's LDAP browser but deeper in the tree I get "Invalid DN Syntax". In the LDAP tree I get all mail addresses but not the aliases. Maybe it's a problem that the Notes server responds to the LDAP query with "/" als separator instead ",". Anywhere in the Notes configuration you can change this behaviour, but I haven't found a Notes specialist yet who can acknowledge this.
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