08-21-2007 10:12 PM - edited 03-14-2019 11:10 PM
We have two lines one for PSTN and other for VoIP,In VoIP line the CfwdALL softkey is not active in 7940 phone wheather the phone template have this.
Anybody can give any idea please.
08-22-2007 04:30 AM
I don't think you can use the CfwdALL softkey for the second line. You would have to use the user web page for this.
08-22-2007 04:34 AM
Hi Arvind,
This is a rather annoying problem all of us have tried to overcome at one point or another. Currently cfwdall is only supported for Line 1 on the phone.The only method available to cfwdall Line 2 etc. is to do it from ccmadmin or the ccmuser web access page.
There is also a third party product called;
IPPhone callForwarder
This new version brings to the user the ability of defining and setting the call forwards from the IP Phone. When selecting the IP Phone callForwarder service, a menu with all available lines will appear. After selecting the line the user wishes to set the forward on, a new menu containing the forward definitions will show on screen. Only those forwarding parameters definied by the Administrator will be displayed. These parameters will show the actual forward destination. The user can then set any of these callForwards.
From this good link;
http://www.myvoipsource.org/index.php?option=com_content&task=view&id=47&Itemid=85
There is a feature/bug request open for this problem CSCdr03425 (Thanks Neeraj!). This is still outstanding:(
Hope this helps!
Rob
Edit: Chris, you are too fast for this crazy one fingered typist :)
08-22-2007 05:15 AM
Well as already stated, CFwdALL is only possible for the primary line.
Great detailed answer Rob. Here are 5, because that is really all that he needs to know.
//Jorge
08-22-2007 05:30 AM
Hi Jorge,
Thank you so much for your very kind words and nice rating. This means a great deal coming from someone I admire as much as I do you!
Take care,
Rob
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