voice data flow in CCM 5.x

Unanswered Question
Aug 22nd, 2007

Hi every one, i have an issue. I have CCM5.1 and i want to use a recording and monitoring software to record all calls from and to PSTN.

But when i monitor the switch port that connects to voice gateway, recording and monitoring software cannot record calls.

After that, i monitor the switch port that connects to CCM, it does work !!!

I don't know why !? That's confused ...

Anyone knows this issue, please tell me your knowledge, i'll be very thankful with your help.


PS: I found out that voice data go through CCM !

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