CSRadius service will not start

Unanswered Question
Aug 22nd, 2007

ACS 4.0 and Windows 2003 server.

The CSRadius service will not start automaticly, and after a reboot we have to start the service manually.

The evenlogs says this:

EventID:7000 Source: Service Control Manager.

The Open Procedure for service "CSRadius" in DLL "C:\Program Files\CiscoSecure ACS v4.0\bin\rad_mon.dll" failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data.

And then this one:

"The CSRadius service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion. "

Any suggestions ?


I have this problem too.
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rochopra Wed, 08/22/2007 - 04:12

Make sure that you are not using multiprocessor/hyperthreading on the machine.

Also you do no have SP2 R2 of win 2003 installed, these are not supported environment.

Also remove the logs from following folder


Then restart the service


Premdeep Banga Wed, 08/22/2007 - 04:17

Please read details about this bug,

If services start successfully manually, but not automatically.

CSCsb81671 : CSTacacs and CSRadius services fail to start with Windows 2003

Workaround is to get a file from TAC, and apply it on ACS.




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