CSRadius service will not start

Unanswered Question
Aug 22nd, 2007

ACS 4.0 and Windows 2003 server.

The CSRadius service will not start automaticly, and after a reboot we have to start the service manually.

The evenlogs says this:

EventID:7000 Source: Service Control Manager.

The Open Procedure for service "CSRadius" in DLL "C:\Program Files\CiscoSecure ACS v4.0\bin\rad_mon.dll" failed. Performance data for this service will not be available. The Status code returned is the first DWORD in the attached data.

And then this one:

"The CSRadius service failed to start due to the following error:

The service did not respond to the start or control request in a timely fashion. "

Any suggestions ?

JF

I have this problem too.
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rochopra Wed, 08/22/2007 - 04:12

Make sure that you are not using multiprocessor/hyperthreading on the machine.

Also you do no have SP2 R2 of win 2003 installed, these are not supported environment.

Also remove the logs from following folder

/CSRadius/Logs.

Then restart the service

~Rohit

Premdeep Banga Wed, 08/22/2007 - 04:17

Please read details about this bug,

If services start successfully manually, but not automatically.

CSCsb81671 : CSTacacs and CSRadius services fail to start with Windows 2003

Workaround is to get a file from TAC, and apply it on ACS.

Regards,

Prem

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