Changing the graphics on 7911

Unanswered Question
Aug 22nd, 2007

How could you change the logo on the 7911 phone?.. Any link with the info?

Thanks in advance,

I have this problem too.
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rob.huffman Wed, 08/22/2007 - 05:38

Hi Juan,

Here are the docs for different CCM versions, they do vary slightly;

Cisco Unified IP Phone 7911G Administration Guide for Cisco Unified CallManager 5.0 (SCCP)

Customizing the Cisco Unified IP Phone

From this doc;

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00805f2b31.html

Cisco Unified IP Phone 7911G Administration Guide for Cisco Unified CallManager 4.2

Customizing the Cisco Unified IP Phone

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00806704e5.html

Cisco IP Phone 7911G Administration Guide for Cisco CallManager 4.1(3)

Customizing the Cisco IP Phone

http://www.cisco.com/en/US/products/hw/phones/ps379/products_administration_guide_chapter09186a00805adae5.html

Hope this helps!

Rob

jssalgado Wed, 08/22/2007 - 06:30

Thanks so much Rob. I will study this material. Is just what I was looking for.

rob.huffman Wed, 08/22/2007 - 06:40

Hi Juan,

You are most welcome :) Best of luck with your project.

Take care,

Rob

baptiste.croizer Wed, 01/23/2008 - 05:25

Hello everybody,

I would change ths logo on a 7911 too, but it's not working with a Call Manager version 5.1(3)

I've doing all the stuff described on the document http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7906g_7911g/5_1/sip/english/administration/guide/1106cst.html, but the new logo doesn't appear on the user background configuration menu.

I've create the 2 PNG file with the correct dimensions, change the list.xml file, copy the 3 files on the Desktops\95x34x1 directory, reset the TFTP service...

Can anyone help me please???

thanks in advance for your help,

Baptiste

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sruizpla Wed, 01/23/2008 - 07:23

Hello,

I have same problem. I have configured the List.xml file as it explain the documentation, I have created two pictures in png format, and upload these files in the directory Desktops/95x34x1/. Stop and start the service TFTP, but don't appear the logo in the menu phone's.

thx!

egrinkin1 Mon, 01/28/2008 - 07:27

I am also having the same issue with CUCM 6.0.1. Error "Selections Unavailable" on display. I'm starting over againt today from scratch, hopefully I just missed something when trying to get this to work on Friday. Any insight is appreciated.

baptiste.croizer Mon, 01/28/2008 - 07:31

Hello,

I've found where is the problem on my part.

When you upload the file list.xml and the PNG files, you need to specify this path: Desktops/95x34x1 (and not Desktops\95x34x1)

Try with this, for me it was my problem...

egrinkin1 Mon, 01/28/2008 - 07:49

Is it List.xml (in the documentation) or list.xml? I found out when uploading the ring list that it was case sensitive.

egrinkin1 Tue, 01/29/2008 - 05:25

Thank you for your help. I got the background to work by putting the images and the List.xml in the proper folder. What I kept missing was the different folder by phone type. The Desktops/320x196x4 was needed for the 7941.

Once I uploaded them to the TFTP and restarted the TFTP services (again) the error message disappeared and the background an option!

jssalgado Mon, 02/04/2008 - 07:21

Thanks for your info. However, I had already soved this issue.

Thanks again,

Juan Salgado

fcatalao Wed, 09/03/2008 - 08:23

hi juan,

can you tell me how you solved this. i am having the same problem and i'm pretty sure i'm doing everything correctly.

thanks

fernando

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