FHDbMonitor restarting every 20 minutes

rgomes · ‎08-22-2007

It started after upgrade to CM4.0.9 and ANI db reinit.

Versions are:

1. CiscoWorks Common Services 3.0.5 18 Jan 2007, 12:08:37 GMT

2. Campus Manager 4.0.9 21 Aug 2007, 15:24:48 GMT

3. CiscoView 6.1.5 18 Jan 2007, 12:08:44 GMT

4. Device Fault Manager 2.0.7 18 Jan 2007, 17:23:18 GMT

5. Internetwork Performance Monitor 2.6.0 18 Jan 2007, 10:15:24 GMT

6. Resource Manager Essentials 4.0.5 18 Jan 2007, 12:08:55 GMT

FHDbMonitor.log is attached

Thanks for any help

Robson

Joe Clarke · ‎08-22-2007

First, check your service startup parameters for the DFM Fault History database service. This MUST be Manual. If it is Automatic, set it back to manual, then reboot.

If the service is already Manual, then you may have a corrupt database. If you shutdown dmgtd, you can reinitialize the DFM Fh database with the following command:

NMSROOT\bin\perl NMSROOT\bin\dbRestoreOrig.pl dsn=dfmFh dmprefix=FH

By doing this, you will lose the last 30 days of DFM fault history.

rgomes · ‎08-22-2007

The DFM Fault History database service is in MANUAL mode so I have run the reinit the FH db. After that the FHDbMonitor is OK, no more restarts every 20 minutes. The side effect is that I got that problem of all links showing in dotted red on Campus maps.

How to solve this?

Robson

Joe Clarke · ‎08-22-2007

As I said in the previous thread, this is a known bug, and you will need to call the TAC and reference that bug to get the patch. As a workaround, you can always reinitialize your ANI database every time the links go red.