Cisco 2651 router shows no hardware in my "show ver"

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Aug 22nd, 2007
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When I do a "show ver" on my 2651 router I cannot see my fast ethernet interfaces or my T1 interfaces. Also when I try a "show dir" command I recieve this error "%Error parsing (Bad file number)"

I am not sure what to check at this point.

Thanks

Tom


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Jagdeep Gambhir Wed, 08/22/2007 - 15:10
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Tom,

Most liekly its a Bad router, you need to get it RMA'd.



Regards,

~Jg

Jagdeep Gambhir Wed, 08/22/2007 - 15:14
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Also please try to upgrade first, as it could be due to IOS bug.




Richard Burts Wed, 08/22/2007 - 17:52
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Tom


I have a somewhat different approach than Jagdeep. I have a hard time seeing this as a "bug" but I do suspect that the IOS image that you loaded and are running is not the correct image for this platform.


It would be very helpful if you would post the output of show version. And perhaps also the output of show flash.


And perhaps there is the possibility that ALL of the cards are not properly seated and therefore not recognized. Can you power down, remove, and reseat the interface cards, and boot again?


HTH


Rick

tcboydston Thu, 08/23/2007 - 05:32
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Thanks for the reply.

I reseated the interface cards. But the router does not even see the fast ethernet interface.

Atteched is the show ver. I recieved an error invalid input when I tried the sh flash. I also attached the boot sequence.

Thanks again for your help.

Tom





Attachment: 
Richard Burts Thu, 08/23/2007 - 06:35
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Tom


This is quite strange. I might try removing all the cards and reboot and see what happens then and then 1 at a time insert cards and reboot and see if there is any improvement.


Otherwise I would suggest that the next step is probably opening a case with TAC.


HTH


Rick

tcboydston Thu, 08/23/2007 - 07:17
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Rick,

Now that I opened the cover to the router it looks like the flash simm mem module is gone. This router was not in production but I am trying to use it at one of my sites. Not sure how or who could have removed the simm, but I am guessing that could be my problem.

Thanks for all your help

Tom

Richard Burts Thu, 08/23/2007 - 07:21
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Tom


Thanks for updating and telling us what you found. I am guessing that this is the source of the problem. I am a bit surprised and would have expected different symptoms if the memory module is gone. But certainly getting that fixed is important.


HTH


Rick

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